Refunds
Refunds are transactions made when a certain charge is reversed and the paid amount is returned to the buyer. This means that the customer will receive back the amount of the purchase of a certain product or service on their account or credit card statement.
In this documentation, you will find the necessary information to perform a full and partial refund.
Refunds
Refunds can be made in two ways: fully, when the total amount is returned to the buyer, or partially, when only a part of the paid amount is returned to the buyer.
Before performing a refund, it is important to consider the factors below.
Refund Deadline: it is possible to refund a payment within 180 days of its approval date.
Payment method: for payments by credit card, the amount will be refunded directly on the invoice.
To make full or partial refunds of a payment and verify the refunds made in a store, visit our API Reference and access the Refund of an order endpoint.